| 1 |
Live Broadcast Guide |
2018.01.18 |
289 |
|
|
| 2 |
Q. What are the benefits of registering for an ID? |
2018.04.09 |
85 |
|
A: Almost all content on the website is accessible without an ID. (However, you do need an ID to view the E-books.)
A. We provide registered members with three services: 1. You can download almost all the content on the site. 2. You can save or bookmark your favorite videos and music. 3. You can be added to the mailing list to receive the HJ Global News (Weekly Update) by email every Saturday
|
| 3 |
Q: Is there any cost for registering? |
2018.04.09 |
62 |
|
A: No and all the materials are free.
|
| 4 |
Q: Can I log in with my Google ID or Facebook ID? |
2018.04.09 |
59 |
|
A: Yes, you can. You can log in with a Google or Facebook ID on the log in page. Go to the log in page.
|
| 5 |
Q: What do I do if I lose my password or ID? |
2018.04.09 |
32 |
|
A: On the log in page, click "Have you lost your ID or Password?" and then continue following the instructions.
|
| 6 |
Q: How can I change my membership information? |
2018.04.09 |
29 |
|
A: After logging in, click the button that says "My information" in the upper right hand corner. However, those who wish to change the email address that PeaceTV sends emails to must send a request through the "Contact Us" feature, with your name, birth date and new email address.
|
| 7 |
Q: How can I deregister? |
2018.04.09 |
26 |
|
A: If you would like to deregister, please send a message through the "Contact Us" feature with your name and birth date. After confirming the email address, we will process your deregistration.
|
| 8 |
Q: The Video will not play |
2018.04.09 |
32 |
|
A: Please try updating your browser to its newest version. A: Please check if there is no problem with your internet connection.
|
| 9 |
Q: How do I download videos? |
2018.04.09 |
49 |
|
A: After logging in, click the video you would like to download, under the play screen are options to download in high resolution or low resolution. The title of the video file will be a number (ex: EN2018010102) and will not be the title of the video and will download to your download folder.
|
| 10 |
Q: Where can I see the list of videos I have bookmarked as my favorites? |
2018.04.09 |
20 |
|
A: After logging in, click "MY" on the upper right hand corner of the page.
|
| 11 |
Q: How can I share a video? |
2018.04.09 |
30 |
|
A: On the video play page, click on the Twitter or Facebook icon to upload directly to your account or click the Share icon and click "Copy URL" to copy the URL and paste it where you wish.
|
| 12 |
Q: The video keeps stopping while I am watching. |
2018.04.09 |
30 |
|
A: Please change video resolution to "Auto." A: Please close all other browser tabs, browser extensions, or other applications. A: Please delete your browser cache. (Please click here for a more detailed explanation.)
|
| 13 |
Q: How do I view the live broadcasts? |
2018.04.09 |
49 |
|
A: Around 30 min before an event broadcast live, a banner will appear on PeaceTV's main homepage. Click on the banner, choose your language, and click the play button to begin the live broadcast. There is no log in required to view live broadcasts.
|
| 14 |
Q: I cannot view the live broadcast. |
2018.04.09 |
51 |
|
A: Currently, PeaceTV's live broadcast and Internet Explorer on Windows 7 have a compatibility issue, preventing the broadcast. We recommend downloading and using Google Chrome instead.
|
| 15 |
Q: How do I download the PeaceTV App? |
2018.04.09 |
39 |
|
A. Please use one of these methods: 1. Android Phone: Search for "PeaceTV" in the Google Play Store. 2. iPhone: Search for "PeaceTV" in the App Store.
|
| 16 |
Q: How can I download videos from the app? |
2018.04.09 |
27 |
|
A: For the time being, you cannot download videos from the app. We hope to provide that feature in a future update.
|
| 17 |
Q: How can I watch the live broadcast through the App? |
2018.04.09 |
30 |
|
A: Around 30 minutes before the live broadcast, an "On Air" button will appear at the top of the App screen. Click the On Air button to move to the Live Broadcast Viewing Page and then click your language of choice.
|
